What should I do if I want to exchange a product that I have ordered from the online shop?

Are outlet products also covered by the return policy?

What is the exchange and return policy of the online shop?

Is returning products to the online shop free of charge?

How can I return products that I have purchased in the online shop?

How soon will I receive the refund to my account/credit card after I have returned a product?

Returning Christmas presents?

Product complaints?