A Kuoma product that I purchased in a shop turned out to be faulty. What should I do?
If you purchased the product from a retailer, contact the retailer for instructions. You can also contact Kuoma: fill out the form below and submitt it to Kuoma customer service by email firstname.lastname@example.org. Kuomiokoski Oy will make an assessment of the grounds of your complaint and the condition of the product. At the same time, you will also be given instructions on how to proceed. Questions on the complaint form can also be answered freely in an e-mail message.